Privacy Policy

Your privacy is important to us

Last Updated: January 18, 2026

Introduction

Welcome to Hira FM ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hirafm.com or use our mobile applications available on the Apple App Store and Google Play Store.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services immediately.

Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name: For communications and contact purposes
• Email Address: For communications and newsletters
• Phone Number: For customer support purposes
• Location Data: To provide accurate prayer times for Sri Lankan cities and regions (Colombo, Kandy, Jaffna, Batticaloa, etc.)

2. Automatically Collected Information

When you use our website or mobile apps, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns
• IP Address: For analytics and security purposes
• Cookies and Tracking Technologies: To enhance user experience

3. App-Specific Information

iOS App

Our iOS app may collect:

• Location data (with permission) for Sri Lanka-specific prayer times
• Notification preferences for prayer reminders
• App usage analytics
• Crash reports for improvements

Android App

Our Android app may collect:

• Location data (with permission) for regional content
• Notification preferences
• App usage analytics
• Device performance data

How We Use Your Information

We use the collected information for the following purposes:

1. Providing Services: To stream radio content, display prayer times for Sri Lankan cities, and deliver Quran readings in Tamil
2. Personalization: To customize content based on your location within Sri Lanka and your preferences
3. Communication: To send updates, notifications, and respond to inquiries in Sinhala, Tamil, or English
4. Analytics: To understand user behavior and improve our services for the Sri Lankan audience
5. Security: To protect against fraud, unauthorized access, and security threats
6. Legal Compliance: To comply with Sri Lankan laws and regulations

Data Sharing and Disclosure

We may share your information in the following circumstances:

Third-Party Service Providers

We work with trusted third-party services to operate our platform:

• Prayer Time APIs: Aladhan API and Islamic Finder for accurate Sri Lankan prayer times
• Weather Services: Open-Meteo and local Sri Lankan weather services for regional weather data
• Quran Services: Al-Quran Cloud API for Quranic content in Tamil
• Analytics Providers: To analyze app and website usage
• Cloud Hosting: For data storage and content delivery within secure data centers

Legal Requirements

We may disclose your information if required by Sri Lankan law or to:

• Comply with legal processes or government requests from Sri Lankan authorities
• Enforce our Terms of Service
• Protect our rights, privacy, safety, or property
• Respond to emergency situations

Mobile Application Privacy

Apple App Store (iOS)

iOS App Permissions

Location Services: We request location access to provide accurate prayer times for your area in Sri Lanka (whether you're in Colombo, Galle, Trincomalee, or any other location). You can disable this in your device settings at any time.

Notifications: Push notifications for prayer reminders and Islamic program updates. You can manage notification preferences in the app settings.

Media Access: To stream audio content. No personal media files are accessed.

Data Collection: We comply with Apple's App Tracking Transparency framework. We do not track users across apps or websites owned by other companies without explicit consent.

Google Play Store (Android)

Android App Permissions

• Location: Approximate or precise location for prayer times and local Sri Lankan content
• Network Access: Full network access to stream radio content
• Prevent Phone from Sleeping: To ensure uninterrupted audio streaming
• Storage: To cache content for offline access (optional)
• Data Safety: Our app follows Google Play's Data Safety requirements. No data is sold to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Preference Cookies: Remember your settings and language preferences (Sinhala/Tamil/English)
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track your activity across websites (optional, requires consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: Data transmission is encrypted using SSL/TLS protocols
• Secure Storage: Personal data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to personal information
• Regular Audits: We conduct periodic security assessments and updates

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal data
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are designed for general audiences. We do not knowingly collect personal information from children under 13 years of age (or the applicable age of consent in Sri Lanka).

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

Parents or guardians who believe their child has provided personal information to us should contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Sri Lanka. These countries may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws including Sri Lanka's Personal Data Protection Act.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users through the app or website
• For material changes, provide prominent notice or seek your consent where required

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.